SWITCHING IT PROVIDER
Switching IT provider without the headache
Most businesses stay with an IT provider they're unhappy with because switching feels risky. We handle the move for you, usually in under a week, and if we're not the right fit within 30 days, you get your money back.
Signs it's time to switch
- Slow responses and ticket queues
- A different person every time
- Surprise bills
- You don't know if your backups work
- Nobody talks to you about security or Microsoft 365 costs
How the switch works
- 1
A no-obligation call
We get to understand your setup and what isn't working.
- 2
We take over the handover
We take over admin access, passwords and documentation from your current provider, politely and professionally. You don't have to have the awkward conversation.
- 3
We onboard your team
Usually in under a week, with security and backups checked from day one.
- 4
You get a team that answers
A named team, phones answered by a real engineer, and tickets picked up within 15 minutes during business hours.
Our promises
- Phones answered by a real engineer, no call centres
- Tickets picked up within 15 minutes during business hours
- Cyber Essentials certified
- Certified Microsoft engineers
- 30-Day Money-Back Guarantee
- Dundee-based since 2007, covering Tayside, Fife, Edinburgh and the Central Belt
Switching questions
- Will switching disrupt my staff?
- No. The switch is done in the background. Most staff just notice faster help.
- What if I'm in a contract with my current provider?
- We'll check your notice period with you and time the switch to it.
- Do I need to talk to my current provider?
- No. We handle the handover for you.
- How long does it take?
- Usually under a week.
- What if it doesn't work out?
- You're covered by our 30-Day Money-Back Guarantee. If we're not the right fit within 30 days, you get your money back.
- Can you work alongside our current provider during the handover?
- Yes.
Ready to switch?
Tell us what isn't working and we'll call you back. Or call us now on 0800 054 8805.