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    Dundee & Tayside

    IT Support in Dundee from a Team That's Actually Here

    We are based at Discovery House, Gemini Crescent, Technology Park, Dundee DD2 1SW, and have looked after local businesses and charities since 2007. When something breaks, an engineer can be on site, not a remote team in another city.

    Under 15 min average first response during business hours

    Our engineers are based in Technology Park, Dundee, so on-site visits are local.

    30-Day Money-Back Guarantee

    • Cyber Essentials Certified
    • Certified Microsoft Engineers
    • Rated 5.0 on Google
    • Dundee-based since 2007
    • 30-Day Money-Back Guarantee

    Orange Penguin ICT at a glance

    Who we are
    A Dundee managed IT and cybersecurity provider, supporting businesses and charities since 2007
    Where we are
    Discovery House 3.2, Gemini Crescent, Technology Park, Dundee DD2 1SW
    Areas covered
    Dundee and Tayside first, plus Fife, Perth, Edinburgh and the rest of Scotland (except the Highlands and Islands)
    What we do
    Managed IT support, cybersecurity, Cyber Essentials, Microsoft 365, cloud backup, phones and broadband
    Who we help
    Businesses and charities with 1 to 150 staff
    How you pay
    One flat monthly fee per user, agreed upfront
    Support hours
    Monday to Friday, 8:30am to 5pm, with 24/7 monitoring
    Call us
    01382 250101

    Local IT support, from people down the road

    Orange Penguin ICT is based at Discovery House, Gemini Crescent, Technology Park, Dundee DD2 1SW. We have looked after local businesses and charities since 2007, so we are not a big firm that has just added Dundee to a list of towns on its website. We live and work here.

    When you phone us, a real engineer answers, not a call centre reading from a script. Tickets are picked up within 15 minutes during business hours, so you are not left wondering if anyone has seen your problem. And when something breaks that can't be fixed from a distance, an engineer can be on site, not a remote team in another city.

    Who we help in Dundee

    We look after small businesses and charities with 1 to 150 staff. If you are too big to have one person "who's good with computers" doing the IT on the side, but not big enough for an in-house IT department, that's who we're built for. We support organisations across:

    • Dundee city centre
    • Technology Park
    • Dundee West End
    • Broughty Ferry
    • Lochee
    • Invergowrie
    • Surrounding Angus
    • Surrounding Perthshire

    What's included

    One team looks after all of it, so you have one number to call and nobody pointing the finger at someone else. Onsite visits are part of the service when a problem needs a person in the room.

    Managed IT support

    Day-to-day care of your computers, network and users, so problems are prevented rather than chased.

    Helpdesk

    Call or email and a real engineer picks it up. No call centre, no being passed around.

    Cyber security

    Protection for your devices, email and accounts, so a single bad click doesn't become a bad week.

    Microsoft 365

    Set-up, management and licensing for email, Teams and files, with the right licences for the people who use them.

    Backups

    Backups of your important data, so you can get it back when something goes wrong.

    Cyber Essentials certification

    We are certified ourselves, and we help you get there by fixing what stands in the way.

    Onsite visits

    When something needs hands-on help, an engineer from our Dundee team comes to you.

    Why local matters

    Onsite help when you need it

    Most problems are sorted remotely, but when one isn't, an engineer can be at your door, not stuck on a long drive from another city.

    We know the area's connectivity

    We know the area's broadband and connectivity quirks, so we can tell you what to expect and what will actually work for your building.

    Meet the people behind your IT

    You can meet the people who look after your IT, face to face. No anonymous ticket numbers, just a team you know by name.

    Unhappy with your current provider?

    We handle the handover for you, so you don't have to have the awkward conversation, and you're covered by our 30-Day Money-Back Guarantee.

    See how switching works

    Not sure where your IT stands?

    Book a free, no-obligation IT health check and we'll tell you honestly what's working and what isn't.

    Book a free IT health check

    What local clients say about working with us

    Real reviews from organisations we support, unedited and published on Google.

    A local charity that needs fast, affordable support

    A charity client who has worked with us for over two years.

    “Our charity has been using "The Penguins" for over 2 years now, they have always been very supportive and swift to respond. Being local they can have someone attend quickly when it isn't a problem that can be fixed online. They have never failed us regardless of whatever weird and wonderful issue we have presented them with. As a charity, we have to be cautious with our funds but they have a pricing structure that fits well with our budget. I would have no hesitation recommending them.”

    Possteps, Google review

    PKS Group: technical issues explained in plain English

    PKS Group relies on us for day-to-day IT support.

    “Orange Penguin have always been very prompt in solving any issues we've had here at PKS Group. A reliable support, particularly Connal, who explains complex technical issues in simple terms. Would highly recommend them for any IT needs!”

    Gillian, PKS Group, Google review

    A client who brought us with her to a new employer

    After using us in a previous role, this client moved her new employer's IT and phones to us.

    “I used Orange Penguin in my previous employment and had no hesitation in transferring all our IT and Telephone services over when I moved to new employment. The staff are all excellent, quick to respond and very supportive even on advice not covered within the contract. This makes them very proactive and would highly recommend.”

    Elaine Simpson, Google review

    “They have provided IT expertise and support for our business for a number of years and have consistently been on hand to help, no matter how small or complex the issue.”

    “Issues that arise are dealt with in a calm and efficient manner and they help to keep our business safe.”

    Read all our Google reviews

    Towns we cover near Dundee

    • Dundee city centre
    • Broughty Ferry
    • Technology Park
    • Invergowrie
    • Monifieth

    Sectors we know well

    • Accountancy firms
    • Law firms
    • Design agencies
    • Construction
    • Charities

    IT services for Dundee businesses

    Managed IT ServicesCybersecurity & Cyber EssentialsHelpdesk SupportCloud BackupMicrosoft 365Disaster RecoveryTelecoms & Connectivity

    Common questions from Dundee businesses

    Yes. Our office is at Discovery House, Gemini Crescent, Technology Park, Dundee DD2 1SW, and we have looked after local businesses and charities since 2007.

    Yes. When something breaks and needs a person, an engineer can be on site. We are a Dundee team, not a remote team in another city.

    Your call is answered by a real engineer, not a call centre, and tickets are picked up within 15 minutes during business hours (Monday to Friday, 8:30am to 5pm).

    Yes. We look after small businesses and charities with 1 to 150 staff across Dundee, Angus and Perthshire.

    It depends on how many people and devices you have. We'll give you a clear fixed monthly price after a short call, with no long contract.

    Yes. We are Cyber Essentials certified ourselves, and we help you get certified by fixing what stands in the way and supporting you through the assessment.

    There are no long contracts, and our 30-Day Money-Back Guarantee means that if we are not the right fit within 30 days, you get your money back.

    We handle the handover from your current provider for you, including admin access, passwords and documentation, so you don't have to have the awkward conversation. Read how switching IT provider works.

    Other areas we cover

    IT support AngusIT support PerthIT support FifeIT support St AndrewsIT support EdinburghIT support GlasgowIT support StirlingIT support FalkirkIT support LivingstonIT support KirkcaldyIT support DunfermlineIT support Aberdeen

    Ready for IT that just works in Dundee?

    Book a free IT health check and we will tell you honestly where your setup stands.